The product is great, the delivery... not so much. I don't know if this is a publishers thing or drivethrough rpg's thing. There are so many files, but they are all in bundles of 4+ based on the map (each map has variations and vtt formats etc). Since they are not in a zip file, users are limited to either use the browser download of 10 at a time, or the app download. At least in the app you can select all, and it will download them in folders with the map's name on it.